Privacy Policy
1. Our
Commitment
We, GoSave International Private Limited (“GoSave”),
are committed to protecting your personal information in accordance with the
Personal Data Protection Act 2012 (“PDPA 2012”). This Privacy Policy explains
how we use, disclose, and protect the personal information we collect. By
providing us with your personal data, you consent to our collection, use,
disclosure (including transfer) and processing of your personal data in
accordance with this Privacy Policy.
Please DO
NOT provide any personal data to us if you do not accept this Privacy Policy.
We respect the confidentiality of your personal information and will make reasonable security arrangements to ensure that all personal information in our possession or control is kept in a safe and secure manner, and to prevent unauthorized access and use of your personal information.
2. Types of
Information Collected
We collect information when you:
a.
use our services;
b.
browse our website;
c.
engage with us through social media;
d.
access our website through a mobile device; or
e.
use our mobile applications.
The types of personal information we collect
are those which you provide to us, such as your name, contact details, date of
birth, gender, identity card number, passport number, bank account or credit
card details, addresses and e-mail.
We automatically collect information sent by
your computer when you browse our website or sent by your mobile device when
you use our mobile applications. This information includes your browser type,
IP address, and the pages you visit. This information is collected for analysis
and evaluation in order for us to improve our website, our mobile applications,
and the products and services which we provide. This information will not be
used in association with your personal information.
3.
Purposes for Collection, Use and Disclosure
Personal information which you provide to us
may be used, disclosed, and/or processed by us, and our related or affiliated
organisations for the purposes of facilitating your transactions with us, and
to keep you informed of updates, changes, and developments relating to us, the
scope of which may include but is not limited to:
a. administering
and maintaining your account with us;
b. processing
and fulfilling your order for goods and services purchased from us;
c. verifying and processing payment and/or
credit control when you purchase goods and services from us;
d. engaging third party service providers
to perform certain aspects of services provided by us;
e. unless
you notify us in writing that you do not wish to receive such information,
sending you information from time to time through e-mail and post about our
products and services, promotions and special offers, upcoming events and other
information which may be of interest to you;
f. customer
profiling, market analysis, and research to improve our product and service
offerings to you;
g. communicating
with you on matters relating to your account with us, including administering
any membership benefits and entitlements;
h. notifying
you about important changes to this Privacy Policy, and to our policies or
services which may affect you;
i. responding
to queries or feedback from you;
j. enforcing
our legal rights and remedies; and
k. for
such other purposes as permitted by applicable law or with your consent.
In compliance with the PDPA 2012, we will not
send marketing messages to Singapore telephone numbers or Singapore facsimile
numbers belonging to you unless you have given us clear and unambiguous consent
to do so. If you have previously given us consent, we will continue to send you
marketing messages until you advise us in writing that you wish to withdraw the
consent.
4. How We Use Your Data
If you have consented, we may use your
personal data from time to time for marketing and promotional purposes:
Administration of contests, competitions and
marketing campaigns in connection with the products and services offered by our
selected partners.
Communication of advertisements involving
details of the products, services, special offers and rewards offered by our
selected partners (including but not limited to upselling, cross selling and
online marketing).
Customisation of your online experience
according to your chosen interests and preferences and enhance your current and
future visits to the website.
For leads generation and management for
marketing the products and services offered by our selected partners.
For the purpose of market research and
statistical analysis.
From time to time, we may collaborate with
other third parties to organise joint marketing and promotional campaigns,
offers or contests, and may require disclosure of your information to such
third parties. For example, where a promotion or Promo Code is specially
offered to customers of selected partners, we may share your information with
that partner to the extent relevant to such promotional campaign. In some
cases, you may not be able to enjoy the promotion, offer or participate in the
contest, unless you consent to disclosure to our partner of your information.
“Promo Code” refers to any credits, vouchers, coupons or codes offered by GoSave
for use in the purchase of goods from GoSave.
Inform you of promotions, offers, surveys,
events, products and services, which may be of interest to you, from selected
partners.
Matching of Personal Data with other data
collected for other purposes and from other sources (including third parties)
in connection with the provision, marketing or offering of products and
services (including promotions, loyalty and reward programmes) by our selected
partners.
Notify and invite you to events and
activities organised by GoSave, our selected partners, sponsors or advertisers.
Process your registration to participate in
or attend an event or activity and to communicate with you regarding your
attendance at the event or activity.
Send you alerts, newsletters, updates,
mailers, promotional materials, special privileges and festive greetings from GoSave,
our selected partners, sponsors or advertisers.
5. Who We Disclose Your Data
a.
Any affiliate, subsidiary or partner of GoSave
b.
Our technology, marketing and logistics service providers
c.
Credit card and payment processing companies
6. Linked
Sites
GoSave may provide links to other sites,
locally and overseas, ("Linked Sites") that may be of relevance and
interest to you. Although GoSave will take every possible steps to protect your
data, it has no control over, and are not responsible for the privacy practices
or the content of such Linked Sites, and you hereby waive any claim against us
with respect to the Linked Sites.
7.
Transfer of Personal Information Overseas
In order to carry out the purposes listed
above, we may be required to share your personal information with third
parties, some of whom may be located overseas, and as a result, may require us
to transfer your personal information overseas. In such event, we will ensure,
before transferring your personal information, that the recipient of the personal
information is bound by legally enforceable obligations to provide the
transferred personal information a standard of protection that is at least
comparable to the protection under the PDPA 2012.
8. Access
and Correction of Personal Information
If you have an account with us, you may
access or correct your personal information at any time by accessing your
account on our website.
If you do not have an account with us but
would like to request for access or correction of your personal information in
our possession or control, please use the Request Form for Access/Correction of
Personal Data which can be obtained from [email protected]. We reserve the
right to charge a reasonable administrative fee in order to meet your request
for access to personal information.
9. Contact
Us
If you have any comments or questions about
this Privacy Policy, or if you wish to report any violations of this Privacy
Policy, please contact our Data Protection Officer referencing ‘Privacy Policy
for www.gosave.com.sg’.
Email: [email protected]
10.
Updates to this Privacy Policy
We reserve the right to revise this Privacy
Policy from time to time. The most current version of the Privacy Policy will
govern our collection, use, and disclosure of your personal information. In the
event of any changes to this Privacy Policy, we will post those changes here.
You are encouraged to visit this Privacy Policy regularly.
Version
1.0 – Privacy Policy
Last Updated
on 12 November 2018